Shipping Policy

1. Shipping Overview

At Shahsawaar, we strive to deliver your royal accessories with care and efficiency. We ship across Pakistan only.

2. Processing Time

Orders are typically processed within:

• In-Stock Items: 5-7 business days
• Pre-Order Items: As specified on product page
• Customized Items: 5-7 business days

3. Shipping Rates & Delivery Time

4. Order Tracking

Once your order ships, you will receive:

• A confirmation email with tracking number
• Ability to track your package online

5. Shipping Address

Please ensure your shipping address is accurate and complete. We cannot be held responsible for packages shipped to incorrect addresses provided by the customer.

6. Delivery Issues

If you experience any delivery issues, please contact us immediately:

Lost Packages

If your tracking shows the package as delivered but you haven't received it, please:

1. Check with neighbors or building security
2. Verify the shipping address was correct
3. Wait 24 hours (delivery confirmation may be premature)

Damaged Packages

If your package arrives damaged, please:

• Take photos of the damaged package and item
• Contact us within 48 hours
• Keep all packaging materials
• We will arrange a replacement or refund

7. Holidays & Delays

Please note that delivery times may be extended during:

• National holidays and festivals
• Peak shopping seasons (Eid, Wedding Season)
• Weather-related delays
• Carrier delays beyond our control